Lisa and Stephanie need customer service #capecod #sliceoflife #customerservice #radioshow #stephanieinthemorning
Transcript
Made by machine from the recording, so a name or two may be off. About 192 words.
I'm on the phone scheduling all these things well the lady's like let me just put you on hold I'm like no drops the call drops the call then I have to begin the whole Quest all over again does anybody feel like this is a joke it's like a video game because big companies need to hire human beings to answer the phone yeah I'm sorry you can afford it at the Museum we use PayPal to service the website so you can buy tickets well it decided it wasn't working anymore don't don't ask me why or how because you have an event coming up where people are buying tickets and the only reason I never just when something's not working on a site and you repetitively hit submit submit submit pay pay pay pay submit to pay it shows up 45 times on the other end I'm just telling you so what looked like 3 000 orders was actually about six people going one time try it here try it here let me try again in an hour let me try in 10 minutes I'm like oh no laughs